Bulk custom orders generally require 2-3 weeks from order placement to in hand delivery.

Expedited services for production and shipping are available, but may incur additional fees.

If you have the need for an expedited timeline, reach out to your rep or custom@simplemodern.com.

Bulk custom orders are able to be shipped worldwide.

For orders outside the US, shipment is available via:
- A freight forwarder.
- Customer shipping accounts.

International orders may be subject to import taxes, customs/duties, and other fees that are not included in the check out total. We are not able to calculate these ahead of time and consider them the responsibility of the customer.

Simple Modern takes product safety, quality and regulatory compliance very seriously, and we put these at the forefront of our innovation. We make sure our products meet or exceed industry safety standards and regulations.

Our products’ accessible components are made without BPA, regulated phthalates, lead or cadmium.

We make sure our products meet all U.S. regulatory requirements, including requirements from the Food and Drug Administration, the U.S. Consumer Products Safety Commission for consumer products and for child safety, and California Proposition 65. Simple Modern tests products through independent, properly accredited testing labs to ensure this compliance. In addition, we meet the testing standards and independent review and approval of our many distribution and licensing partners.

If you have any other questions about the materials used in our products or have other safety or health concerns, please contact us through support@simplemodern.com. We are here to help any way that we can!

Due to the nature of customization, all bulk custom sales are final.

Your purchase will be protected by our limited lifetime warranty which covers broken lids and drinkware that has lost its insulating properties, but general wear and tear like dents and scratches or logo degradation are not.

If your product is defective please email custom@simplemodern.com or support@simplemodern.com for assistance.