We strive for every customer to feel like they have received exceptional quality, style, and value out of each purchase they make from Simple Modern.  If you have any problems with your order you can contact us in the following ways:

Customer Support:




Please have your order number and shipping address ready so we can best assist you.

1 (855) 746-7506
Hours: 9:00am-5:00pm Central (Mon-Fri)

New Wholesale Account Inquiry

Click here for more information. 

Please note: We're not currently accepting any new international retail or wholesale orders, international distributor inquiries, or e-commerce dealer requests.

Custom Engraving

Request a quote for custom laser engraving on Simple Modern products.

Media and PR Inquiries

For media and PR inquiries, please reach out to us at PR@simplemodern.com

Frequently Asked Questions

What if there is something wrong with my product?

Your purchase will be protected by our limited lifetime warranty. If your product is defective please email support@simplemodern.com for assistance.

Broken lids and drinkware that has lost its insulating properties are covered but general wear and tear like dents and scratches are not.

When will my order ship?

Orders will typically ship in 3-5 business days. Depending on which products you order, products could come separately from different fulfillment centers.

How many days should I expect for shipping?

Standard shipping orders average 4-8 business days from the time of shipment in the contiguous US.

What do I do if I have questions about my product?

For questions related to caring for your product, we have a helpful webpage ready to answer your questions at simplemodern.com/care.

Our support team is available to help with any of your needs via support@simplemodern.com.

Do you ship to international destinations?

Simple Modern will ship products to Canada, but these orders may be subject to import taxes, customs/duties, and other fees that are not included in the check out total.

Other international locations are not supported at this time.


Simple Modern is an employee-owned Oklahoma based company whose mission statement is we exist to give generously. Our desire is to make 5-star products offering remarkable value so we can give to worthy organizations making the world a better place. To hear more please check out simplemodern.com/pages/mission-purpose for a video about us and more.

How do I personalize my bottle or tumbler?

We’ve temporarily suspended our personalization and laser engraving features on SimpleModern.com. In an effort to bring you the highest quality products and exceptional customer experience, we’re upgrading our machinery, facilities, software, and processes. We’re working toward a future where our personalized products are more customizable, delivered faster, and look even more amazing.

Click here for more details.